Responsible Gaming — Protect Yourself and Your Family
Gaming at novotel 888 should be an enjoyable experience — not a source of stress. We believe it is most important for every player to know their own limits and play within them.
Our Commitment
novotel 888 believes that gambling is enjoyable only when done with awareness and in a controlled manner. Before using this platform, every player should read our Terms and Conditions carefully, as they describe in detail the betting limits, account management, and responsible gaming policies.
Gaming is a leisure activity — not a source of income. Most people see it as entertainment, but it can sometimes become a problem. novotel 888 provides a number of tools and support measures to protect its players. Our goal is for every user to have a healthy and safe experience.
Remember, there is always a risk of loss in gambling. Placing larger bets in the hope of recovering lost money is never a sound strategy — it can actually make the situation worse. Only bet money you can afford to lose and that your daily life does not depend on.
- Set a financial limit and stick to it — decide in advance how much you will spend each day or each week.
- Set time limits — playing for long stretches at a stretch causes mental fatigue and reduces your ability to make sound decisions.
- Never play while under the influence of drugs or alcohol — these impair your ability to make decisions.
- Stay in touch with family and friends — isolation makes problems worse.
- Keep your information secure — your personal data is always protected in accordance with our Privacy Policy.
- Take a break when in doubt — if gaming is causing stress rather than enjoyment, taking a temporary break is the best step.
For ages 21 and above only
Opening an account at novotel 888 and taking part in any casino or sports betting activity is permitted only for those aged 21 or above. Allowing underage individuals to play is strictly prohibited. Make sure that children and teenagers in your household can never access this platform.
Your Protection Tools
novotel 888 provides a number of practical tools to help you stay in control of your gaming.
Deposit Limit
Set a specific limit on how much you deposit per day, per week, or per month. Once set, this limit takes effect immediately, and any increase takes some time to come into effect.
Session Time Limit
Decide in advance how long you will play in one session. When the set time is up, the platform automatically sends an alert to help you take a break.
Loss Limit
A facility that automatically stops play once you have lost a set amount. It acts as a safety net and prevents you from going beyond your budget.
Cool-off
Take a temporary break ranging from 24 hours to several weeks. During this time, no bets can be placed from your account, but the account itself remains open.
Self-Exclusion
If you want a longer break, apply for self-exclusion. Once active, the account cannot be reopened before the chosen period ends — this is the most effective protection measure.
Reality Check
A pop-up notification appears at set intervals showing your total time spent and transaction details — this keeps you aware and encourages you to take a break when needed.
To use these tools or change your settings, contact us via our 24/7 live chat. Full details about the support team are available on our FAQ page.
Warning Signs of a Problem
If you notice any of the following signs in yourself or someone close to you, it is time to seek help.
Repeatedly placing larger bets to try to recover lost money — this is known as "chasing losses" and is the biggest warning sign of problem gambling.
Hiding the amount you gamble or the losses you have made from family or friends — a growing tendency towards secrecy and dishonesty.
Trying to stop or reduce gambling but being unable to — losing control over yourself.
Using rent, food, or your child's education money to bet — spending money meant for essential expenses on gambling.
Thinking about gambling to the point where your work, family life, or sleep is suffering — gambling is taking over your daily life.
Using gambling to cope with stress, loneliness, or anxiety — relying on gambling to manage your emotions.
Betting with borrowed money or by taking on debt — your financial situation is deteriorating quickly.
If any of the signs above feel true for you, do not delay — seek help. Asking for help is not a sign of weakness; it takes courage.
Where to Get Help
You are not alone. With the right support, it is possible to overcome problem gambling.
novotel 888 Live Chat
Our support team is available 24 hours a day, 7 days a week in both Bengali and English. You can talk to us about setting limits, self-exclusion, or any concern you have.
Email Support
Contact our team directly by email. You can seek help while keeping your identity private. Email address: [email protected]
Family and Friends
Talk openly with a trusted family member or close friend. The support of someone close to you can be a great strength in dealing with a problem.
Professional Counselling
Seek help from a mental health professional or counsellor. There are hospitals and clinics in Bangladesh that provide mental health services and offer advice on gambling addiction.
Support Groups
Join a support group of people who are also dealing with problem gambling. Sharing experiences and hearing others' stories can be helpful on the path to recovery.
novotel 888 always places the wellbeing of its players first. To learn more about us and understand our values, visit the About Us page.
Tips for Healthy Gaming
Before gambling, ask yourself a few questions: Am I playing just for fun? Can I afford to lose this money? Have I set a budget in advance? If the answers are yes, you are on the right track.
There are some effective habits to build for healthy gaming. Before each session, set aside a fixed budget and stop when it is gone — avoid the temptation to bet winnings back or to play "just a little more" after a loss. Set a time limit as well and make a habit of watching the clock.
Never think of gambling as an alternative source of income. There is no guarantee of winning over the long term in casino games or sports betting. Whatever the RTP (Return to Player) may be, the house always holds a mathematical advantage in casino games. Keep this reality in mind when you play.
Many young people in Bangladesh are drawn to betting on cricket or football matches. That is natural, but remember — the outcome on the field is uncertain. Placing a large bet with all your hopes on one team winning is never wise. Small, controlled bets keep the entertainment in check.
Check your account history regularly. How much you have deposited, how much you have lost, and how much you have withdrawn — this information keeps you grounded in reality. Problems start when you lose track of the numbers.